Problems, need help? Have a tip or advice? Post it here.
5 posts Page 1 of 1
Hi couchers

I haven't been using couch for some while and tried to install it on a new site. After first getting a Error 500 (CGI Script) I remembered that I have to delete the .htaccess file.

After doing that the error didn't come up again but now the site http://www.hundundauto.ch/couch just appears to contain nothing. Just a blank page, the installation form doesn't appear.

Does anybody have an idea why this could be happening? Any help much appreciated.

Greetings from Switzerland
Tobi
This is likely related to ionCube. Try the loader wizard or see if your host provides any instructions: http://www.ioncube.com/loaders.php
thanks a lot cheesypoof, it was indeed ionCube which wasn't installed on the server.

BTW: Shouldn't the fact that you need ionCube be mentioned somewhere in the installation-tutorial? Also that the .htaccess-file is likely to cause trouble is something I spent hours on finding out.
I think it would be of great service to newcomers if these two things where mentioned prominently in the tutorial.
Hi Tobi,

I am sorry you had to face the problems in installation.

The IonCube requirement is prominently mentioned in the very first page of the documentation (http://www.couchcms.com/docs/requirements.html). However, you are right, it should have been mentioned in the tutorial as well.
You'd be happy to know that from the coming 1.3.5 Release version, Couch will no longer require ionCube. So this will be a non-issue shortly.

Regarding the .htaccess file, yes, I'll add a note in the tutorial.

Thank you very much for bringing the problems to our notice.
This works for me. I was updating the wrong php.ini file. Load a phpinfo page as mentioned below for the correct location of the ini file that you should update, then make sure you restart the server software. Took me ages to find this out!

Q. I updated the php.ini file and the Loader still does not work. Why?
A. There are several things to check.
General Points

Did you edit the correct php.ini file? To check this, load a phpinfo page for the server and note the path for the "Configuration file". This is the main php.ini file and you must edit that one. If it does not exist, create it.

Make sure that you only have one Loader in the php.ini file.
Use "zend_extension =" or "zend_extension_ts =" and not "extension =" as the Loader is not a module extension.

Remember to restart the web server software after changing the php.ini file!
5 posts Page 1 of 1
cron