Not even sure if this is something you can help with but perhaps someone else has had the same issue.
I am using the Couch forms for a fairly simple enquiry form. It is configured to pull the email address from the config.php file. I have tested it with my own email address and it works, both local and live.
When I enter the clients email address, they never receive the results. I have come across an issue previously where if the email is created as an alias then you need the 'actual' email address for it to work.
The only common factor in websites I've had trouble with is that the hosting is setup with one provider and the mail/domain is handled by another provider.
Do you think this might be the cause of the problem?
I am using the Couch forms for a fairly simple enquiry form. It is configured to pull the email address from the config.php file. I have tested it with my own email address and it works, both local and live.
When I enter the clients email address, they never receive the results. I have come across an issue previously where if the email is created as an alias then you need the 'actual' email address for it to work.
The only common factor in websites I've had trouble with is that the hosting is setup with one provider and the mail/domain is handled by another provider.
Do you think this might be the cause of the problem?