Hi,

There's a new one. When I want to upload images, the mass uploader dissapear without uploading anything.

Anybody has a clue why? I couldn't find the topic in the forum.

You can see a video below.

Thanks,
Paolo

https://youtu.be/MrBPoniF_MY

[KK]

Hi Paolo,

It could be a memory related issue.
Please try upping the limit at the following two locations (use larger values than the defaults shown below) -

includes/plupload/upload.php - Line 109
max_file_size : '2mb',

includes/timthumb.php - Line 49
ini_set('memory_limit', "50M");

Also take a look at the web server's error log for any clue.
Let me know if you find one.

Hope this helps.

HI KK,

Nope, no effect.

And my error_log shows only SMTP related error from last month.

And the regular loader doesn't even load...

BTW, my customer's website is running on Bluehost.

If I can use the uploader, I can't make the website at all. That will be a problem!

I am sure it's dumb as last time when you found the problem with the CloudFlare Rocket option, that prevented the uploader to work.

I checked that time, it's all disabled.

[KK]

Bluehost is fine (even couchcms.com is hosted with them).

Please PM me the FTP+Couch creds and I'll see if I can spot something.

Thanks.

[KK]

Thanks for the creds.

I had a look at the admin panel and the first thing that struck me was that all the icons were gone from it.
The dev-console reported 20+ errors complaining about "protocol mismatch"- something that happens when https requests try to fetch plain http resources.

I went ahead and specified the canonical https URL used by your site in couch/config.php.
That seems to have resolved the issue (I could upload a test image just fine).

Hope this helps.

Dear KK,

You're definitely my star!

It did solved the problem!

Thanks a lot!!!

[KK]

You are always welcome, Paolo

I have this (or a very similar issue) as well, that when uploading a few images at a time, some don't get uploaded, and even if I try to upload them one by one, the same result happens. There are no error, images simply do not get uploaded. I can see that they are being placed in upload/tmp folder, though.

[KK]

@Kulverstukas, this most probably is a memory related issue - after a certain size, PHP dies trying to process the uploaded image(s). Have you tries increasing the memory limit as suggested in my post above?

Also, please take a look at the server's error log. Does it report anything?