Ok, I took a licence to get the 3 months support.

I have one for tableaux-sur-toile.com, but it's like three years old, so I took one for vietnamsales.com.

I guess it's the same for the support, no?

How do I do from there?

[trendoman]

Ok, I took a licence to get the 3 months support.

I have one for tableaux-sur-toile.com, but it's like three years old, so I took one for vietnamsales.com.

I guess it's the same for the support, no?

How do I do from there?

I think licence owners can get direct email conversation with @KK?
Alternatively, you could put the website online( currently it shows nothing at vietnamsales.com ) and have @cheesy (paid or free, i don't know) or @me (free) or @KK (free, since you already paid him with licence) or @someone-else look at it thoroughly (or reinstall the whole thing with database dump, with data preservation ).

Thanks Trendoman,

You think a database Dump can work? Because I re-install Couch like 4 times, keeping only the DB, the config, upload, and snippets folders, and it doesn't work.

How a fresh install with dump will help if it's a wrong setting?

[trendoman]

How a fresh install with dump will help if it's a wrong setting?

Right, not much..

[KK]

@PaoloE, I've PMed you. Please check.

[KK]

Thanks for the creds, Paolo.

I had a look and found that the admin-panel was throwing a JS error -
"Uncaught ReferenceError: COUCH is not defined"

This 'COUCH' variable is defined in couch\theme\_system\includes\admin\main.js so I checked up this file. It seems to be present alright on the server *but* is in a minified state.

Looking further, I found that the view-source of the admin-panel shows the following where it includes the JS file -

Code: Select all

<script data-rocketsrc="http://www.yoursite.com/couch/theme/_system/includes/admin/main.js?v=20160523" type="text/rocketscript"></script>

As you can see, the 'data-rocketsrc' and type="text/rocketscript" were not in the original Couch code.

These are, as you'd know, added by Cloudflare Rocket Loader active on your site in a bid to speed up things.
Unfortunately, it is breaking up the admin-panel, as we have seen.

As a resolution, you'll have to configure Cloudflare to either let alone the admin-panel altogether or atleast the problem script files.

Your host would be the proper person to know exactly how to do that.

Hope it helps.

Dear KK,

you're a genius! I don't know how you found that out, but that works.

I disabled rocket Loader yesterday, as it already messed up my lazy loading on another website.

BUT, I forgot that I set-up a page rule on CloudFalre that enabled the Rocket Loader !!!

I am too damn dumb...

Everything works fine now.

Thanks for your help!
Cheers,
Paolo

[KK]

I'm glad I could help, Paolo