I am supposed to be turning over my site to a client in about a week. They are only finally really beginning to work with it seriously. I get told today they can't save the images from the backend. Of course, I never saw or heard anything like this before, and it is not affecting me.

My main browser is an old fork of FF, and it works fine. I was in fact was able to verify, that new FF, Ch, and IE exhibit this problem. It is not everywhere, but surfaces where I have a Repeatable Region of image and text. I found that in fact the POST for the save would look like it would work, but the user isn't returned anything, and the post never actually happens.

Here is the environment:

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name <elided>
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, 2301 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.1A, 7/20/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name <elided>
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.95 GB
Available Physical Memory 946 MB
Total Virtual Memory 11.9 GB
Available Virtual Memory 3.73 GB
Page File Space 5.95 GB
Page File C:\pagefile.sys

IE 11.0.9000.18015 update ver. 11.0.23
FF 41.0 (Recently updated and still fails.)
Chr 44.0.2403.157 m

The basic steps are literally to go to a the entry form for the repeatables on the backend as
an administrator. Then choose an image, add text for the name field, and click save. The
browser gets an HTTP 200 OK status code, with no other response. We let these sit for a while,
but it was clear the browsers weren't really waiting for more data. As stated above, the
post did not actually take place on the server either.

I have no problem posting, even in the above circumstance, with my Pale Moon browser
running on Debian Jessie.

Mystified and looking for insight.

[KK]

Hi @atenhotep,

I double-checked after your post and can categorically confirm that repeatable-regions *are* working fine (for me) in the very latest browsers, namely -
Chrome 45.0.2454.101
FF 41.0

To be fair, repeatable-regions are widely used and there would have been a deluge of posts by now had this problem been really with the current version of Couch.

I logged into your site (thanks for entrusting me with the creds) and could make smaller images persist in the 'Food & Drink' section using FF/Chrome without a hitch. One large image resulted in a 'white-out', though.

This points to a memory problem.
Please try increasing the limit by editing '\couch\includes\timthumb.php', and changing the following line from "50M" to "128M".

ini_set('memory_limit', "50M");

If that does not suffice you might want to edit your php.ini and increase the POST limit etc. (please search this forum and you'll find several threads related to this).

Hope this helps. Do let us know.

That may be it. I only taught the client to compress the images first today. I sorry I didn't think of that first. I spent a lot of time trying to understand what was different between his system vs. mine. I think because the image loaded onto the server fine, we both assumed that even though it was really too big, that Couch would still be able to use something already on the server. Doh!

Thanks again for a great product, I will be paying you for this copy soon, and incredible support.

Update:
That was exactly it KK. I am always impressed at how well you know your source to know just where things can be tweaked to work, or are confident that they can't be without changing the code. Bravo again to you and CouchCMS.

[KK]

I'm glad it helped, @atenhotep