Hi

I have been running Couch on PHP 5.2 and all has been ok but when I upgraded my servers to PHP 5.4 or 5.5 although the website ran ok when I tried to login as admin to update pages in the CMS I just got a blank screen rather than the login screen. Have found this with two websites so I know it's not just a problem with one. PHP 5.2 isn't supported anymore so really need to move to 5.4, 5.5 or even 5.6 (though haven't tried 5.6 yet) - any help would be appreciated.

Best Regards

Phil

[KK]

Hi Phil,

Couch has been tested on 5.5.12 so can vouch that it works with that version.

Can you please take a look at the webserver's error log and let me know what you see reported as the cause for the problem?

Thanks.

Ok thanks - will upgrade again tomorrow and see what it says I had to downgrade today to 5.2 to get it working for the client. Thanks Phil

Some very odd behaviour - upgraded to 5.5 - seemed to work for a bit but then stopped working - couldn't even view the website let alone the admin page. Downgraded to 5.2 again and then still not working - left it a bit and all working again - but I am wondering if it takes the servers some time to upgrade leaving blank pages during the process. I have dome the upgrade to 5.5 again and will leave a few hours this time and then retest...!

[KK]

Downgraded to 5.2 again and then still not working

.. which is pretty odd as it was working before. I think you need to take a look at the server's error logs.

I think I may have been doing things too soon and hence the odd results... Having upgraded two sites to PHP5.5 and left them overnight the situation is:

* Site 1 - displays ok as a website but when I go to the admin page it is simply blank - no errors are reported though

* Site 2 - doesn't even display the website - just a blank page and when I go to the admin page it is simply blank too - no errors are reported though

Both are now working properly again on 5.2

These are both client sites and so I will have t put them back to 5.2 now but of you could let me know what log files might help troubleshoot this then I will take one of them back to 5.5 next week and investigate further.

Thanks

Phil

By the way - I should probably know this - how can I check what version of CouchCMS I have on my sites - I am just wondering whether I have the latest release and perhaps that might ne part of this issue.

Thanks

hi Phil, you'll find the version of Couch within the Admin Panel - it is shown in each template underneath the editable regions - like this ...

CouchCMS Version 1.3RC1 (build 20120622)

I've got some client sites with 1and1 on php 5.2 and Couch version 1.3 and have to upgrade to php 5.5 as 1and1 are withdrawing support (or rather will start charging those who remain on 5.2!). I'm hoping it is a simple matter of a php upgrade and that I don't have to upgrade Couch too. Would be helpful to know how you get on.

[KK]

As @potato mentioned, you can see the version at the bottom of the admin-panel.

This, however, gets replaced by your custom text set in config file if you chose to white-label the panel -

// 99c. Footer content (Company name and link)
define( 'K_ADMIN_FOOTER', '<a href="http://www.yourcompany.com">COMPANY NAME</a>' )

so for such cases you'd need to comment out the directive above to see the original output.

For now it should show 1.4. Please upgrade if you have an older version.

@potato, upgrading Couch to a newer version is also a reasonably painless process. Just need to overwrite the core files (details can be found in UPGRADE.txt within the installation zip).

thanks ... do you know if Couch v.1.3 is compatible with php 5.5?